Data on your phone
Your atlas, settings, players, family questions and photos are stored inside the app. To delete them, delete the Quartography app from your phone. In the browser game, clear the site data for quartography.xyz in your browser's settings.
Remove a person from the family
- Open Quartography, go to Settings and, under Family, tap People.
- Tap the person, then Remove from the family.
- Enter the parent PIN to confirm.
The person disappears from every phone in the family and from leaderboards straight away.
Remove a phone from the family
- On that phone, go to Settings and tap your family's name under Family.
- Tap Remove this phone from the family.
Don't have that phone any more? On any other family phone open Settings, then Phones in the family, and remove it with the parent PIN.
The phone's sync token is deleted from our server. The family, its people and their atlases stay on the other phones.
Erase your whole family
To permanently delete your family and everything stored with it on our server, email us:
Include your family code (Settings → Family, next to “Add another phone”) and the family name. To protect your family, we may ask a question only the parent can answer before we delete anything.
We delete the data within 30 days and reply to confirm when it's done. Deletion can't be undone.
What gets deleted
| Data | Erased when you ask us |
|---|---|
| Family name, join code and parent PIN hash | Yes, permanently |
| Phones and their sync tokens | Yes, permanently |
| People: names, levels, avatars | Yes, permanently |
| Atlases, stakes, daily results, streaks | Yes, permanently |
| Server logs (IP address, request time) | Not stored with your family; removed automatically after a short period |
We don't keep any of it once deleted, except where the law requires us to. See the Privacy Policy for more.